Moncrief Army Community Hospital (MACH),
Your safety is our priority! Everyone has a role in making health
care safe. You, as the patient, can play a vital role in making your care safe
by becoming an active, involved and informed participant of your health care
are the center of the health care team.
You have the right to know about your care and be involved in your
care. We encourage you to review this simple advice on patient safety to help
us ensure a safer health care experience for you. Speak up if you have
questions or concerns and participate in all decisions about your care.
MACH WANTS YOU TO KNOW SOME STEPS YOU CAN
TAKE TO HELP PREVENT ERRORS IN YOUR CARE.
Educate Yourself on your Diagnosis, Medical Tests
you are Undergoing,
and your Treatment Plan
If you are having surgery, make sure that you, your doctor, and
your surgeon all agree clearly on exactly what will be done and ask to assist
with marking the area that is to be operated on, when able.
Make sure you know who is in charge of your care. This is
especially important when many people are involved in your treatment, or when you
have numerous health problems.
Speak up if you have questions or concerns, and if you do not
understand, ask again. We encourage you to
discuss your questions and concerns with your physician or any member of your
health care team.
If you can, ask a family member or friend to be there with you
and to be your advocate. It is important to have
someone who can help get things done and speak up for you if you can’t.
Attention to the Care you are Receiving
Know your health care professionals. All MACH
Employees – doctors, nurses, and other staff – wear a photo identification
badge while on duty. If you are not sure who someone is or what their role is,
Clean your hands – require that your caregivers do the same. Clean hands
prevent the spread of infection and help save lives. We encourage you to remind
your caregivers to clean their hands.
Make sure your caregiver confirms who you are, that is, asks
your full name, and date of birth before he or she administers a medication
Know Your Medications
Medication. If the medications you are given do not look
familiar, speak up and alert your doctor, nurse, or pharmacist.
Make sure that all of your doctors know all the medications you
are taking. This includes prescription and over-the counter
medicines, and dietary supplements such as vitamins and herbs.
Make sure your doctor, nurse, and pharmacist know about any
allergies and adverse reactions you have had to medications.
Ask for information about your medications in terms you can
understand–both when your medicines are prescribed and when you receive them.
Thanks for joining our Partnership!
Moncrief Army Community Hospital is proudly accredited by The
Joint Commission and works to consistently improve Patient Safety and Quality
of Care. Our physicians and staff are proud of the high quality care that we
deliver to our patients. To see how we are doing, go to http://www.qualitycheck.org/qualityreport.aspx?hcoid=6600. We
appreciate your partnering with us to make sure you have the positive
experience that patients have come to expect from MACH.
Something seem unsafe? See something we have missed or something we
can do better? Please let us know, we want to hear about it. We welcome your
concerns and questions and encourage you to express them to your physicians,
nurses, and other staff as they will know whom to contact to correct the
Tips On What To Do Before Your Health Care
1. Prepare a written list of all
medications you are currently taking, to include over the counter (OTC) and
herbal medications. Bring this list to the appointment.
2. A written list of questions you
want to ask during the visit.
3. Find information to help
understand your health conditions, symptoms, or treatment choices.
4. If you perform home blood
pressure or blood sugar checks, bring these results to your appointment.
5. Know your medical and surgical
history, to include any hospitalizations. It may be easier to remember if you
write this down and bring to your appointment.
6. Allow plenty of time to get your
appointment and avoid being late.
Know Your Family Medical History
Cancer, diabetes, heart disease and
many other disorders have genetic factors passed down through the generations.
Knowing your family health history can help your health care practitioner
provide better care for you. It can help identify whether you have higher risk
for some diseases. It can help your health care practitioner recommend actions
for reducing your personal risk of disease. And it can help in looking for
early warning signs of disease.
Go to https://familyhistory.hhs.gov/ to learn